Be Better Prepared When Crisis Comes

CRISIS INTERVENTION TRAINING

When someone is facing crisis, knowing you care matters. Knowing how to respond matters too. 

Caring Well Requires More Than Good Intentions

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Many enter those moments with compassion and a genuine desire to help but without practical crisis intervention skills.

Crisis Care Solutions provides training in crisis intervention and Psychological First Aid principles to help participants better understand crisis reactions, communicate with people in distress, and provide practical support.

People rarely schedule a crisis.

Sudden loss, traumatic events, disasters, and critical incidents can place trusted leaders in situations where they are expected to listen, support, and help people navigate overwhelming stress.

The goal is not to turn everyone into a clinician. The goal is to better equip the people who will already be there.

Crisis intervention skills develop progressively. Our training sequence begins with helping individuals, expands to supporting groups impacted by critical incidents, and then develops deeper peer and caregiver-level support skills. Each course builds upon the knowledge and practical skills developed in the courses before it.

Training That Builds One Course at a Time

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AIC

Assisting Individuals in Crisis

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GCI

Group Crisis Intervention

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Crisis Informed Peer Para-Counseling

CIPPC

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One-to-one crisis intervention and Psychological First Aid.

Participants develop skills for recognizing common crisis reactions and communicating with people in distress following a critical incident. This training helps answer a practical question many face in crisis: What do I say, what should I avoid saying, and how do I actually help the person in front of me?

  • Format: Live instructor-led training (in person or via Zoom)

  • Length: 2 days, 13 instructional hours

  • Tuition: $250.00

  • Certificate: ICISF course certificate upon successful completion

Logo for Crisis Care Solutions GCI, featuring a stylized bridge with a person standing on it, a sunrise, and landscape elements.

Supporting groups following shared traumatic events and critical incidents.

Participants explore the principles of Critical Incident Stress Management and develop an understanding of group crisis intervention strategies, including how different interventions may be used based on the needs of an impacted group.

  • Format: Live instructor-led training (in person or via Zoom)

  • Length: 2 days, 14 instructional hours

  • Tuition: $250.00

  • Certificate: ICISF course certificate upon successful completion

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Developing sustainable, caregiver-level peer support skills.

Participants explore practical approaches to peer support, caregiver sustainability, and healthy crisis care relationships.

Prerequisites: Successful completion of Assisting Individuals in Crisis and Group Crisis Intervention is required before taking CIPPC.

  • Format: Live instructor-led training. (in person or via Zoom)

  • Length: 2 days, 14 instructional hours

  • Tuition: $300.00

  • Certificate: ICISF course certificate upon successful completion

Designed for the People Others Turn To

Pastors & Ministry Leaders
Develop practical crisis intervention skills for caring for individuals and congregations.

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Church Care Teams
Equip trusted leaders with a shared crisis intervention framework and practical care skills.

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Disaster Responders
Better understand crisis reactions and practical principles for supporting people during a disaster.

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Chaplains
Strengthen peer support skills for serving in community, disaster, and response environments.

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Peer Support Teams
Develop skills for supporting colleagues and team members following critical incidents.

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Community & First Responders
Build practical communication and crisis intervention skills for serving people experiencing acute stress and crisis.

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Live Training. Practical Skills. Progressive Learning.


ATTEND LIVE INSTRUCTION

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Courses are delivered live, either in person or virtually via Zoom, allowing participants to engage with the instructor, ask questions, and interact with the course material.

PRACTICE THE SKILLS

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Training includes discussion, scenarios, and practical exercises designed to help participants move from understanding crisis intervention concepts to applying them.

BUILD ON YOUR TRAINING

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Begin with Assisting Individuals in Crisis, continue into Group Crisis Intervention, and after completing both courses, progress into Crisis Informed Peer Para-Counseling.

Feedback from professionals who have completed crisis intervention training with Crisis Care Solutions.

What Participants Are Saying

— WHAT PARTICIPANTS ARE SAYING —

“ The instructor had great credibility, knowledge, and inspired confidence. Emphasizing trust, human connection, and resilience. I understand the purpose and why behind the process. Great opportunities to practice and apply content. “

Law Enforcement Officer

“ This is training that I believe every individual regardless of their field of work could benefit from. Everything in the presentation and delivery was clear, easy to understand, and followed a framework that was easy to put into practice. ”

Disaster Response Agency Chaplain

“ Great course! I believe I was given the tools to better assist others that are going through or who have gone through a traumatic event. “

Lead Pastor

“ I have benefited greatly from CISD and Peer Support in a long career. I am just now joining the PS team. Thank you for all the content, and the research and planning behind it! “

Law Enforcement Officer



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ATTENDANCE REQUIREMENT: Participants must attend the entire course to meet course completion requirements and receive the applicable ICISF course certificate.

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A man giving a presentation to an audience seated in a classroom or conference room. The presenter is standing next to a large screen displaying the logo for Crisis Care Solutions. The audience members are wearing matching green T-shirts with yellow text that reads '360 M.' The room has white walls, a whiteboard, and a window with blinds.
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Equip Your Team Together

Churches, ministries, chaplain teams, and organizations can work with Crisis Care Solutions to explore training opportunities for their leaders and responders. Whether you are preparing church care leaders, developing a chaplain team, strengthening peer support, or equipping ministry leaders, we can help your organization begin the crisis intervention training progression.

Tell us about your team, the number of people you hope to train, and where your organization is in the training process.